Terms of Service

ReplayTrove provides pickleball replay and video access services for players and participating clubs. Depending on the club, session, and products available, the Services may include instant replay access, clip or full-game purchases, HD downloads, optional add-ons such as PB Vision analysis or Pro Review, and related account features.

Features, pricing, and availability may vary by club, court, session, or product and may change over time.

You must provide accurate information when purchasing, claiming, or accessing clips. PlayerTrove access is typically tied to the email address used at checkout or claim. You are responsible for maintaining access to that email account and for activity that occurs through links sent to it.

Prices, promotions, and product availability are shown at checkout or on applicable session pages. Payments are processed through Stripe. By completing a purchase, you authorize us and our payment processor to charge the applicable fees, taxes, and discounts shown at checkout.

All sales are subject to the product descriptions and access terms presented at the time of purchase, including any stated download or access expiration periods.

Refund eligibility depends on the product purchased and the circumstances of the request. Where automated refunds apply, such as when a paid optional service like PB Vision cannot be delivered after multiple attempts, we will process refunds according to the rules displayed or communicated at purchase.

Free claims, promotional offers, and successfully delivered digital goods may not be refundable except where required by law or explicitly stated otherwise.

You agree not to:

• Access clips or accounts you are not authorized to use
• Share secure access links in a way that allows unauthorized third parties to download or use paid content
• Copy, redistribute, publicly perform, or commercially exploit video content except as permitted by your purchase or applicable law
• Interfere with the Services, attempt unauthorized access, or misuse APIs or download endpoints
• Use the Services in violation of applicable law or club rules

We may suspend or revoke access if we reasonably believe these Terms have been violated.

Some features rely on third-party providers, including PB Vision, YouTube, Stripe, and email delivery services. Your use of those features may require acceptance of separate third-party terms. We are not responsible for third-party platforms, their availability, or their processing times.

The Services, including software, branding, and site content, are owned by us or our licensors. Video footage may be recorded at participating venues under arrangements with clubs or operators. Your purchase or claim grants the access rights described at checkout, not ownership of underlying video files or platform intellectual property.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee uninterrupted access, error-free operation, perfect video quality, or that optional analysis or review services will meet every expectation.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US FOR THE RELEVANT PRODUCT IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR ONE HUNDRED U.S. DOLLARS ($100).

You agree to indemnify and hold us harmless from claims, damages, losses, and expenses arising out of your misuse of the Services or violation of these Terms.

We may modify these Terms from time to time. If we make material changes, we may provide notice by updating the date at the top of this page or through the Services. Continued use after changes become effective constitutes acceptance of the revised Terms.

These Terms are governed by the laws of the State of Wisconsin, without regard to conflict-of-law principles, except where prohibited by applicable consumer protection law in your jurisdiction.

Questions about these Terms may be sent to seth@regularguycreative.com.